PRIVACY POLICY

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Introduction

Lex System is committed to protecting your privacy and handling your personal data responsibly.

This policy explains how we collect, use and store your personal information when you contact us, request a quotation, place an order or use our services.

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Information We Collect

We may collect the following information:

• Name

• Business name (if applicable)

• Address

• Email address

• Telephone number

• Vehicle details

• Order and quotation information

• Payment information (processed securely via payment providers)

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How We Use Your Information

We use your information to:

• Provide quotations and process orders

• Communicate about your project or booking

• Process payments and issue invoices

• Provide aftersales support and warranty support

• Improve our services

• Meet legal and accounting requirements

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Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to deliver services, including:

• Payment processors

• Finance providers (where used)

• Equipment suppliers (for warranty or parts ordering)

• Accountants and legal advisors where required

All third parties are expected to handle your data securely.

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Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse or unauthorised access.

Payment information is handled securely by approved payment providers. Lex System does not store full card details.

How Long We Keep Your Data

We only keep personal data for as long as necessary to:

• Provide services

• Meet legal, tax and accounting obligations

• Support warranty and service history records

Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data where legally possible

• Object to certain types of data processing

Requests can be made by contacting us directly.

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Marketing Communications

We may contact you about relevant products or services.

You can request to stop marketing communications at any time.

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Cookies and Website Data

Our website may use cookies to improve user experience and website performance.

You can control cookies through your browser settings.

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Contact Details

If you have questions about this privacy policy or how your data is used, please contact Lex System directly.

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Policy Updates

Lex System may update this policy from time to time. The latest version will always be available on our website.

Policy Acceptance

By using our services, contacting us or placing an order, you agree to this privacy policy.